Privacy Policy

Welcome to Anthony's Coal Fired Pizza. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website anthonyspizza.top, place an order, sign up for our loyalty program, or otherwise interact with us. Please read this policy carefully. If you disagree with its terms, please discontinue use of our website and services.

This Privacy Policy applies to all information collected through our website (anthonyspizza.top), our mobile applications (if any), in-restaurant interactions, and any related services, sales, marketing, or events (collectively referred to as the "Services").

1. Who We Are

Anthony's Coal Fired Pizza is a food service business operating in the United States. We operate our online presence through the domain anthonyspizza.top. For purposes of this Privacy Policy, "we," "us," and "our" refer to Anthony's Coal Fired Pizza and its affiliates, subsidiaries, and related entities.

2. Information We Collect

We collect information about you in a variety of ways in order to provide you with the best possible dining and online experience. The categories of information we may collect include the following:

2.1 Personal Identification Information

When you interact with our Services — whether by placing an order, creating an account, signing up for our newsletter, joining our loyalty or rewards program, or contacting us for support — we may collect personally identifiable information such as:

• Full name
• Email address
• Phone number
• Mailing or delivery address
• Date of birth (for promotions or age verification purposes)
• Username and password (for account holders)
• Billing and payment information (credit/debit card numbers, billing address) — processed through secure third-party payment processors
• Dietary preferences and food allergy information (when voluntarily provided)

2.2 Transaction and Order Data

When you place an order through our website or at one of our locations, we collect information about your transaction, including:

• Items ordered and order history
• Order date, time, and amount
• Delivery or pickup address
• Payment method and confirmation details
• Special instructions and customization requests

2.3 Usage and Device Data

When you access our website or digital platforms, we automatically collect certain technical and usage information, including:

• IP address and approximate geographic location
• Browser type and version
• Device type, operating system, and screen resolution
• Pages visited, links clicked, and time spent on pages
• Referring URLs (the page you came from before visiting our site)
• Search queries entered on our website
• Date and time of your visit
• Error logs and performance data

2.4 Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, local storage, and similar tracking technologies to collect information about your browsing behavior and preferences. These tools help us understand how users interact with our website, remember your preferences, and deliver personalized content and advertising. For detailed information, please see Section 8: Cookie Usage below.

2.5 Information You Provide Voluntarily

We also collect information you voluntarily provide when you:

• Submit feedback, reviews, or ratings
• Participate in surveys, contests, or promotions
• Contact our customer service team
• Post on our social media pages or interact with our social media content
• Apply for employment through our website

2.6 Information from Third Parties

We may receive information about you from third-party sources, including:

• Third-party food delivery platforms (e.g., DoorDash, Uber Eats, Grubhub) when you place an order through those services
• Social media platforms when you interact with our content or log in via social authentication
• Marketing and analytics partners who help us understand audience demographics and preferences
• Payment processors who provide transaction verification information

3. How We Use Your Information

We use the information we collect for legitimate business purposes consistent with providing our Services and in accordance with applicable United States laws, including the Federal Trade Commission Act (FTC Act) and, where applicable, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). Specifically, we use your information to:

3.1 Provide and Manage Our Services

• Process and fulfill your food orders, both online and in-restaurant
• Create and manage your customer account
• Administer our loyalty and rewards program
• Facilitate payment processing and transaction confirmations
• Coordinate delivery or pickup logistics
• Send order confirmations, receipts, and status updates

3.2 Communicate With You

• Respond to your inquiries, questions, and customer service requests
• Send you promotional emails, special offers, and newsletters (with your consent)
• Notify you about changes to our menu, policies, or Services
• Send reminders about your account activity or loyalty rewards

3.3 Analytics and Service Improvement

• Analyze website traffic and user behavior to improve our website and online ordering experience
• Understand which menu items are most popular and inform our product offerings
• Monitor and evaluate the effectiveness of our marketing campaigns
• Conduct internal research and business analysis
• Diagnose technical problems and improve system performance

3.4 Marketing and Advertising

• Personalize content and offers based on your preferences and order history
• Deliver targeted advertisements through our website and third-party platforms
• Measure the performance of our advertising campaigns
• Create lookalike audiences for digital advertising purposes (using anonymized or aggregated data)

3.5 Legal and Compliance Purposes

• Comply with applicable federal, state, and local laws and regulations
• Enforce our Terms of Service and other agreements
• Protect against fraud, unauthorized transactions, and abuse of our Services
• Respond to legal process, court orders, or government requests
• Protect the rights, property, and safety of our customers, employees, and business

4. Legal Basis for Processing

As a business operating in the United States, our use of your personal information is governed primarily by federal and state consumer protection laws. We process your personal information based on the following grounds:

• Contractual Necessity: Processing required to fulfill your orders, manage your account, and deliver our Services.
• Legitimate Business Interests: Processing necessary for our legitimate interests, such as improving our Services, preventing fraud, and conducting marketing activities, provided these interests do not override your rights.
• Your Consent: Where you have given us explicit consent, such as signing up for marketing communications or accepting cookies.
• Legal Obligation: Processing necessary to comply with applicable laws and regulations, including tax, health, and safety requirements.

5. Sharing Your Information with Third Parties

We do not sell your personal information in the traditional sense. However, under the CCPA/CPRA definition, sharing personal data with advertising partners for cross-context behavioral advertising may constitute a "sale" or "sharing" of personal information. California residents may opt out of such sharing as described in Section 10 below. We may share your information with the following categories of third parties:

5.1 Service Providers and Business Partners

We work with trusted third-party vendors and service providers who assist us in operating our business. These may include:

• Payment Processors: Secure payment platforms that handle credit card and digital payment transactions
• Delivery Partners: Third-party delivery platforms and logistics services (e.g., DoorDash, Uber Eats, Grubhub)
• Email and Marketing Services: Platforms we use to send newsletters, promotional emails, and SMS campaigns
• Analytics Providers: Tools such as Google Analytics that help us understand website usage
• Cloud Hosting Providers: Companies that host our website and data infrastructure
• Customer Service Tools: Platforms used to manage customer inquiries and support tickets
• Point-of-Sale (POS) Systems: Technology providers that manage in-restaurant ordering and transactions

These service providers are contractually obligated to use your personal information only for the purposes we specify and to maintain appropriate security measures.

5.2 Advertising and Marketing Partners

We may share certain usage data and identifiers with advertising networks and social media platforms (such as Meta/Facebook, Google, and others) to deliver targeted advertising campaigns. This may involve the sharing of cookies, device identifiers, or hashed email addresses. You may opt out of this activity through the mechanisms described in Section 8 (cookies) and Section 10 (your rights).

5.3 Legal and Regulatory Disclosures

We may disclose your personal information when we believe in good faith that disclosure is required:

• To comply with a legal obligation, subpoena, court order, or other governmental request
• To enforce our Terms of Service or protect our legal rights
• To investigate, prevent, or address fraud, security issues, or technical problems
• To protect the vital interests of our customers, employees, or the public

5.4 Business Transfers

In the event that Anthony's Coal Fired Pizza undergoes a merger, acquisition, reorganization, bankruptcy, sale of assets, or other business transaction, your personal information may be transferred to the acquiring entity as part of that transaction. We will notify you via email or a prominent notice on our website of any such change in ownership and any choices you may have regarding your personal information.

5.5 Aggregated and Anonymized Data

We may share aggregated or de-identified information — which cannot reasonably be used to identify you — with third parties for research, analytics, marketing, or other business purposes without restriction.

6. Data Security

We take the security of your personal information seriously and implement a variety of technical, administrative, and physical security measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption: We use Secure Socket Layer (SSL)/Transport Layer Security (TLS) encryption for all data transmitted between your browser and our website. Sensitive data such as payment information is encrypted both in transit and at rest.
• Access Controls: Access to personal information is restricted to authorized employees, contractors, and service providers who need it to perform their job functions. All staff members with access to personal data are trained on data privacy best practices.
• Payment Security: We do not store your full payment card number on our servers. Payment transactions are processed by PCI-DSS compliant payment processors.
• Regular Security Audits: We conduct periodic security assessments, vulnerability scans, and penetration tests to identify and address potential security risks.
• Incident Response: We maintain a data breach response plan and will notify affected individuals and relevant authorities as required by applicable law (including applicable state data breach notification laws) in the event of a confirmed data breach.
• Physical Security: Our offices and data centers are protected by physical access controls, including locked facilities and surveillance systems.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our general retention guidelines are as follows:

When personal information is no longer needed, we will securely delete or anonymize it in accordance with our data retention procedures. If deletion is not immediately possible (for example, because your information is stored in backup archives), we will securely store and isolate it from further use until deletion is feasible.

8. Cookie Usage

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and deliver relevant advertising. Cookies are small text files placed on your device when you visit a website.

8.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the website to function properly, including maintaining your session, shopping cart, and security settings. These cannot be disabled.
• Performance and Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymous usage information (e.g., Google Analytics).
• Functionality Cookies: Allow the website to remember your preferences, such as your location, language, and previous orders.
• Targeting and Advertising Cookies: Used to deliver personalized advertisements based on your browsing history and interests, both on our website and on third-party platforms.
• Social Media Cookies: Set by social media platforms (e.g., Facebook, Instagram) when you interact with social sharing or login features on our website.

8.2 Managing Your Cookie Preferences

You can control and manage cookies in the following ways:

• Browser Settings: Most web browsers allow you to block or delete cookies through their settings. Note that disabling certain cookies may affect the functionality of our website.
• Opt-Out Tools: You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on. You can opt out of interest-based advertising through the Digital Advertising Alliance (DAA) or the Network Advertising Initiative (NAI).
• Cookie Consent Tool: When you first visit our website, you will be presented with a cookie consent banner where you can customize your preferences for non-essential cookies.

For more detailed information about the cookies we use and how to manage them, please refer to our full Cookie Policy available on our website.

9. Children's Privacy

Anthony's Coal Fired Pizza does not knowingly market to or solicit personal information from minors under the age of 18. Our website, loyalty programs, and online ordering system are not directed at children. If you are a parent or guardian and you believe that your child under the age of 18 has provided us with personal information without your consent, please contact us immediately at [email protected]. We will promptly investigate and, if confirmed, delete the child's personal information from our systems.

We comply with the Children's Online Privacy Protection Act (COPPA), which prohibits the collection of personal information from children under 13 without verifiable parental consent. As our Services are directed exclusively at adults 18 and older, we maintain this higher age threshold as an additional safeguard.

10. Your Privacy Rights

Depending on your state of residence, you may have various rights regarding your personal information. We are committed to honoring these rights and responding to verifiable consumer requests in a timely and transparent manner.

10.1 Rights Available to All Users

• Right to Know / Access: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources of that information, and the purposes for which it is used.
• Right to Correction: You have the right to request that we correct inaccurate or incomplete personal information we hold about you.
• Right to Deletion: You have the right to request that we delete your personal information, subject to certain exceptions (e.g., information needed to complete transactions, comply with legal obligations, or for security purposes).
• Right to Opt Out of Marketing: You may opt out of receiving promotional communications from us at any time by clicking the "unsubscribe" link in any marketing email, by texting STOP in response to any SMS, or by contacting us directly at [email protected].
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights. This means we will not deny you services, charge different prices, or provide a different quality of service because you exercised your rights under applicable privacy law.

10.2 California Residents — CCPA/CPRA Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), effective January 1, 2023:

• Right to Know: You may request disclosure of the categories and specific pieces of personal information collected, sold, or shared about you in the preceding 12 months.
• Right to Delete: You may request deletion of personal information we have collected from you, subject to applicable exceptions.
• Right to Correct: You may request correction of inaccurate personal information.
• Right to Opt Out of Sale/Sharing: You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising. To exercise this right, click the "Do Not Sell or Share My Personal Information" link on our website or contact us at [email protected].
• Right to Limit Use of Sensitive Personal Information: You may request that we limit our use of sensitive personal information to purposes strictly necessary to provide the Services.
• Right to Non-Discrimination: Exercising your CCPA/CPRA rights will not result in discriminatory treatment by us.

California residents may submit verifiable consumer requests up to twice per 12-month period. To submit a request, contact us at [email protected]. We will verify your identity before processing your request and will respond within 45 days, with one 45-day extension when reasonably necessary.

10.3 Authorized Agents

California residents may designate an authorized agent to make requests on their behalf. To use an authorized agent, you must provide written permission to the agent, and we may require verification of your identity directly. Authorized agent requests should be submitted to [email protected] with appropriate documentation.

10.4 Other State Privacy Rights

Residents of other states with applicable data privacy laws (including but not limited to Virginia, Colorado, Connecticut, Texas, and other states with enacted consumer privacy legislation) may also have rights similar to those described above, including the right to access, correct, delete, and opt out of certain data processing activities. Please contact us to exercise any applicable rights.

11. International Data Transfers

Anthony's Coal Fired Pizza is based in the United States, and your personal information is primarily collected, stored, and processed within the United States. If you are accessing our Services from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country of residence.

Where we transfer personal information to third-party service providers or partners located outside the United States, we take steps to ensure that appropriate safeguards are in place to protect your personal information, consistent with applicable law. By using our Services and providing us with your personal information, you acknowledge and consent to the transfer of your information to the United States and other countries as described in this Privacy Policy.

12. Third-Party Websites and Links

Our website may contain links to third-party websites, including delivery platforms, social media pages, and partner sites. This Privacy Policy does not apply to those third-party websites, and we are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party websites you visit before providing your personal information. The inclusion of a link on our website does not imply our endorsement of the linked site or its privacy practices.

13. Social Media and User-Generated Content

If you choose to interact with us through social media platforms such as Facebook, Instagram, Twitter/X, or TikTok — by tagging us in posts, leaving reviews, or participating in social media promotions — please be aware that any personal information you share in those contexts is subject to the privacy policies of those platforms, not just ours.

If you submit reviews, photos, or other content to us directly (e.g., via a website form), you grant us the right to use, reproduce, and display that content in connection with our marketing activities, subject to any applicable terms and your instructions. We will not publish identifiable personal information without your explicit consent.

14. Email and Text Message Communications

If you opt in to receive promotional emails or SMS/text message communications from us, you consent to receive marketing messages at the email address or phone number you provide. You may opt out at any time by:

• Clicking the "Unsubscribe" link included in every promotional email
• Replying "STOP" to any SMS message from us
• Contacting us at [email protected] with your opt-out request

Please note that even after opting out of marketing communications, you may still receive transactional messages related to your account or orders (e.g., order confirmations, receipts, and account security notifications).

15. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or Services. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page
• Post a notice on our website homepage or in the app
• Send an email notification to registered account holders where required by law

Your continued use of our Services following the posting of changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we are protecting your information.

16. How to File a Complaint

If you believe that Anthony's Coal Fired Pizza has violated your privacy rights or handled your personal information in a manner inconsistent with this Privacy Policy, we encourage you to contact us first so we can work to resolve the issue:

We will acknowledge your complaint within 10 business days and endeavor to resolve it within 45 days. If you are not satisfied with our response, you may escalate your complaint to the appropriate authority:

• Federal Trade Commission (FTC): The FTC oversees consumer protection matters at the federal level. You may file a complaint at reportfraud.ftc.gov or call 1-877-FTC-HELP (1-877-382-4357).
• California Residents: If you are a California resident and we have not adequately addressed your CCPA/CPRA complaint, you may contact the California Privacy Protection Agency (CPPA) at cppa.ca.gov or the California Attorney General's Office at oag.ca.gov/privacy/ccpa.
• State Attorneys General: Residents of other states may file complaints with their respective state Attorney General's office regarding data privacy concerns. Contact information for state attorneys general is available at naag.org/find-my-ag.

17. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to reach out to us. We are committed to addressing your privacy inquiries promptly and transparently.

When submitting a privacy request or complaint via email, please include your full name, the nature of your request, and any relevant account information so we can verify your identity and respond as efficiently as possible.